ci333 Privacy Policy

ci333 collects certain personal and non-personal information in order to provide the best possible service to its users. We collect only the information that is essential for the normal operation of the platform and to keep your account secure.

1.1 Information You Provide Directly

ci333 collects information you voluntarily provide during registration, verification, or support requests. This information may include:

• Full name and date of birth
• Email address and mobile number
• National ID card or passport details (for KYC verification)
• bKash, Nagad, Rocket, Upay, or bank account details
• Residential address
• Profile photo (optional)

1.2 Automatically Collected Information

When you use the ci333 platform, certain technical information is collected automatically, which is used to ensure the security and functionality of the platform:

• IP address and device identifiers
• Browser type and operating system version
• Login time, session duration, and activity logs
• Cookie and related tracking technology data
• Referral source and page navigation patterns

ci333 never sells your personal information to third parties. However, limited information may be shared with trusted partners in specific circumstances.

3.1 Permitted Sharing Situations

• Necessary transaction information shared with bKash, Nagad, Rocket, and approved banking partners for payment processing
• Gameplay-related data shared with game software providers (only to the extent necessary)
• Disclosure of information upon request from competent authorities under legal obligations
• ci333's business service providers (IT services, audit, legal advice)

3.2 Conditions for Data Sharing

Before sharing information with any third party, ci333 ensures that the relevant party is bound by a strict confidentiality agreement and will use the data only for the specified purpose. ci333 never sells personal information to third parties for marketing or advertising purposes.

ci333 applies industry-standard security technologies and practices to protect your personal information. Our security infrastructure is continuously reviewed and improved.

5.1 Technical Safeguards

• SSL encryption — all data transmissions are encrypted
• Sensitive data stored with 256-bit AES encryption
• Two-Factor Authentication support
• Regular security audits and vulnerability testing
• Real-time fraud detection system
• Data backup and disaster recovery plan

5.2 Organizational Safeguards

Only authorized ci333 staff have access to user information, and they are bound by strict confidentiality agreements. Data access is always managed on a need-to-know basis. All staff receive regular data protection training.

5.3 In the Event of a Security Breach

If a security breach occurs that could put your information at risk, ci333 will notify you as quickly as possible and take the necessary steps to mitigate the damage.

ci333 believes that users have the right to maintain control over their own information. You may exercise the rights described below at any time.

7.1 Right to Access and Correct Information

You may request a copy of the information ci333 holds about you at any time. If any information is incorrect or incomplete, you may request a correction through your account settings or by contacting the support team.

7.2 Right to Delete Information

You may close your account and request that the associated information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

7.3 Right to Object to Processing

You may object to marketing communications or certain types of data processing. In such cases, send a written request to [email protected]. ci333 will process your request within a reasonable time.

7.4 Right to Data Portability

You may receive a structured, machine-readable copy of your account data. Contact the support team to request this information.

To provide ci333's services, your information may sometimes be stored or processed on servers outside Bangladesh. For any international data transfer, ci333 ensures that:

• The recipient country or organization provides adequate data protection
• Data transfers are conducted under contractual safeguards
• Secure technologies including SSL encryption are used
• The use of transferred data complies with the terms of this Privacy Policy

ci333 reserves the right to update this Privacy Policy as needed. The Policy may be updated due to changes in services, legal requirements, or technological developments.

• You will be notified by email in the case of significant changes
• The date of each update will be noted at the top of the page
• Continuing to use the platform after an update indicates acceptance of the new policy
• Re-consent may be requested in the case of important changes

Previous versions of the Policy are available upon request through [email protected].